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Terms and Conditions


OVERVIEW

FiberDeals.com is powered by National Broadband, an authorized AT&T Solution Provider. Throughout the site, the terms “we”, “us” and “our” refer to National Broadband. National Broadband offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


SECTION 1 – ONLINE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 12 – PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall National Broadband, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless National Broadband and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


SECTION 15 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 17 – REFUND POLICY

Return & Refund Policy

Thanks for shopping with National Broadband. If you are not entirely satisfied with your purchase, contact us at support@FiberDeals.com.


SECTION 18 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 19 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Fenton, Missouri, United States.


SECTION 20 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at support@FiberDeals.com.


PRIVACY POLICY

This Privacy Policy will provide information to you regarding how we collect and use your personal information, and about choices you have concerning our use of such information. Please read this Privacy Policy carefully.

From time to time, we may revise this Privacy Policy to address new issues or changes to our practices. These changes will be posted here so that you will always know our privacy policies.

Please check this Privacy Policy periodically to see if there have been any revisions.

Scope of Privacy Policy

This Privacy Policy applies to FiberDeals.com’s method of collection and use of information gathered by us for the customers that we serve on www.FiberDeals.com (the “Web Site”). However, please note that the privacy practices of partnered internet service providers are not covered by this Privacy Policy.

In addition, once you leave our Web Site via a link or otherwise, this Privacy Policy does not apply and fiberdeals.com cannot and is not responsible for how data and information obtained from you on other Web sites is used by the operators of such Web sites.

If you have any questions or concerns about our privacy practices, please send us an e-mail at contact@NationalBroadband.com or mail us at the following address:

National Broadband
1859 Bowles Avenue – Suite 250
Fenton, MO 63026

Security

We believe that protecting the security of your Personal Information is very important. Therefore, we have put strong security measures in place to attempt to protect your Personal Information. Access to Personal Information is limited to FiberDeals.com employees or other authorized individuals, and a limited number of our fulfillment partners. Identities are verified by internal network access rules and application username/password pairs.

Data fields that identify individuals are separated from non-sensitive data fields. Data identifying Personal Information is encrypted through use of industry standard AES encryption methods and practices. Data decryption keys are kept physically separate from encryption keys and encrypted data. Records are marked with tamper-proof authentication digests.

FiberDeals.com requires internal users to use FiberDeals.com’s standardized methods of data transfer, encryption and storage. We encourage external parties, service providers and vendors to use our standardized methods of data transfer, encryption and storage, or an equivalent method.

We also monitor hardware and software logs for operational compliance with security policies. FiberDeals.com quarantines data that arrives on a channel not approved in the policy until its source and disposition can be determined in accordance with the security policy. Consequences of non-compliance range from delay in reporting response times to refusal to accept or verify data, in accordance with penalties specified by contract.

Barriers erected to prevent potential breaches of secure information include a sophisticated security system, internal audits, internal policies/procedures and a daily backup of all information. The Director of Technology is responsible for all aspects of secure information within FiberDeals.com.

No service provider/vendor/external party should be able to decrypt the encrypted data of any other service provider/vendor/external party should data be misdelivered.

Enforcement

FiberDeals.com monitors data center metrics on approximately a weekly basis. Network vulnerability testing and standard NOC monitoring are provided by the data center administration staff, with options for performing third-party security audits on demand.

FiberDeals.com performs full recovery tests prior to live deployment of a new application or server system. FiberDeals.com performs recovery tests of backup media on a monthly to quarterly schedule to assure that existing backup regimes have created working recovery sets.

FiberDeals.com actively monitors current and upcoming regulatory and compliance issues through outside legal resources.

Information Collected

Personal information (“Personal Information”) may include the following:

  • Name
  • Address
  • E-mail address
  • Phone number(s)
  • Credit card number and expiration date
  • Computer system specs
  • Gender (optional)
  • Age (optional)

We may request Personal Information from you in connection with your use of, or participation in, the Web Site, including applications, registrations, suggestions or requests for additional information, or in connection with other services or resources provided on or through the Web Site. Personal Information is collected and stored on servers owned and maintained by a third party and leased to FiberDeals.com exclusively. A confidentiality agreement exists between FiberDeals.com and such third party.

If, and only if, you indicated during the application or registration process you would like to receive advertising and promotional materials related to FiberDeals.com, we may also use your Personal Information to send information from our media partners or service providers. On occasion, for example, we or our media partners and service providers may send you e-mail to introduce products or services that might be of interest to you.

We may also use your Personal Information to keep in touch with you when necessary, for example, to send confirmation, rebuttal, shipment or reminder e-mail messages. If you identify yourself to us by sending us an e-mail with questions or comments, we may use your Personal Information to respond to your questions or comments (and may file your comments for future reference).

You may opt-out of receiving e-mail at the time the request for your Personal Information is made at contact@FiberDeals.com. In addition, e-mail communications will include instructions on how to unsubscribe.

We may also share Personal Information with our service providers and vendors. We will attempt to require that each of these service providers and vendors not use or disclose your Personal Information for any purpose other than providing you or us with products and services. However, we cannot guarantee their compliance with these restrictions. FiberDeals.com does not sell Personal Information to third parties.

We reserve the right to provide or use your Personal Information in the following circumstances. We will release specific information about you or your account to comply with any valid legal process such as a search warrant, subpoena, statute or court order. We will also release specific information in special cases, such as if there is an attempted breach of the security of the Web Site, or a physical threat to you or others.

Passively Collected Information & Cookies

Cookies are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies make web surfing easier for you by saving your preferences while you are at our site. We never save passwords or credit card information in cookies.

By showing how and when a guest uses a site, cookies help us see which areas are popular and which are not. Many improvements and updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies.

We use the information from cookies to provide services that are tailored to our users’ needs. While these activities may depend on the use of a cookie, visitors to FiberDeals.com always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. Use of cookies allows you to take full advantage of FiberDeals.com’s best features. Please note that some parts of FiberDeals.com’s web site may not function properly or may be considerably slower if you refuse cookies and, for all of these reasons, we recommend that you leave them turned on.

We may share aggregate demographic/statistical information with our media partners, service providers and other third parties.

In addition, FiberDeals.com may allow some of our advertisers to display ads which solicit or contain technology to collect information about users.

Privacy of Children

We are committed to protecting the privacy of children. Neither the FiberDeals.com Web Site nor FiberDeals.com’s activities are intended for or designed to attract children under the age of 16.

We do not collect Personal Information from any person we actually know is a child under the age of 16, which means by extension we never sell data of children under the age of 16.

Links to Other Web Sites

Our Web Site contains links to other websites operated by third parties that may be of interest to you. However, we do not and cannot control the information, content, or links contained on these sites.

We do not and cannot control the way in which these websites collect and/or use your Personal Information. Therefore, FiberDeals.com disclaims any liability for any third party’s use of your Personal Information obtained through using the third party website.

Access to Personal Information

Please note that certain information transmitted to FiberDeals.com may not be later modified or retrieved by FiberDeals.com. However, at your request, we will use reasonable efforts to provide you with access to your Personal Information (if we still retain it) and to revise, update or replace Personal Information that you inform us is in error.

Please send us an e-mail at contact@FiberDeals.com to request access to any Personal Information that we may have retained about you in our user database, to request a change in your Personal Information and/or to request us to inform our service providers of changes in your Personal Information. We cannot guarantee the actions of our service providers after we inform them of any changes.

Certain Personal Information may be stored indefinitely so that FiberDeals.com can access data for any customer service issue as well as report on aggregate data.

Residents of California: Please see the section below on your consumer rights as a Californian if you want to learn more about your data privacy rights and/or how to delete your personal information from our website.

Communications Opt-Out

FiberDeals.com provides you with the opportunity to opt-out of receiving communications from FiberDeals.com at the point where information is requested of you. You also have the following options to prevent future communications from FiberDeals.com:

  • You can send an e-mail to contact@FiberDeals.com asking to unsubscribe by putting “UNSUBSCRIBE FROM COMMUNICATIONS” in the email subject line;
  • You can select “UNSUBSCRIBE” upon receiving an e-mail communication.

Or, consumers also have the option to send mail to the following postal address to inform National Broadband of your decision to opt out of all communications. National Broadband will respect your decision and immediately unsubscribe you from our communications list:

National Broadband
1859 Bowles Avenue – Suite 250
Fenton, MO 63026

California Consumer Rights

The following sections of the National Broadband Privacy Policy pertain to residents in California. National Broadband respects and complies with California’s California Consumer Privacy Act (CCPA) legislation, meaning we afford certain data privacy rights to consumers who reside in California.

For our customers who reside in California, we afford certain rights, such as:

  • Ability to contact National Broadband and request that National Broadband not sell or share any personally identifiable information. Please note that National Broadband already never sells your data, but in compliance with California law, we want consumers to be certain that they have these rights available to them.
  • Ability to contact National Broadband and request personal information deletion.
  • Protection from any form of discrimination when exercising consumer rights afforded to you via the CCPA, such as personal information deletion request.
  • Verification of identity prior to personal information deletion to ensure consumer identity.

These consumer rights are afforded to residents of California by the California Consumer Privacy Act. National Broadband is completely committed to the data privacy and protection of consumers and we pride ourselves on how we treat consumer data.

Please read the sections below if you are a resident of California and want to learn more about your data privacy rights with National Broadband.

Do Not Sell or Share My Personal Information

As a resident of California, you have the ability to request National Broadband to not sell or share your personal information. Please note that National Broadband does not and never has sold any private data or personally identifiable information to any third parties or other organizations. We use consumer data and personal information strictly in-house to manage our business and to send out communications to customers.

If you wish to opt out of communications, you also have the ability to do this by methods explained above in the “Opt-Out of Communications” section.

Right to Deletion

Residents of California have the right to deletion of their personal information from National Broadband’s servers. All personal information is protected and is never sold to any third parties or outside organizations and is used strictly for managing our business and sending out communications to customers, such as order summaries, product information and new offers.

To request your personal information to be deleted, please email contact@FiberDeals.com at any time with subject line “DELETE MY DATA” to request for your personal information to be permanently deleted. National Broadband will honor this request of every resident of California in full compliance with the California Consumer Privacy Act.

Protection from Discrimination

National Broadband cooperates fully with the California Consumer Privacy Act. California residents can, at any time, request for their personal information to be deleted, and National Broadband will fully comply without any discrimination or retaliation whatsoever. We fully respect and support data privacy laws.

Verification of Identity for Residents of California

National Broadband needs to verify the identity of all California residents who request data deletion in order to be in compliance with California’s data privacy laws. This means that we will need to verify your identity via one of a few methods prior to moving forward with permanent personal information deletion.

When a California resident sends an email requesting their data to be deleted, National Broadband will respond with a verification of identity request, and this must be completed prior to data deletion. This is for both the consumer’s and National Broadband’s protection and compliance with the California Consumer Privacy Act.